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Service Management and Customer Service for Commercial Service Contractors

ServiceTrade is for commercial service contractors. Technicians use the ServiceTrade app to deliver more jobs, report better information, and connect with customers.

With ServiceTrade, commercial service technicians can:

- Access detailed job information

- Record time spent preparing, in transit, and on site

- Add pictures, videos, and audio memos that document your work

- Report problems with pictures, videos, and audio memos

- View asset service history

- Scan and upload paperwork from the field

- Receive schedule updates from the office

ServiceTrade helps eliminate pesky status update phone calls and stops extra trips back to the office to drop off paperwork. With ServiceTrade, you can cut out distractions and focus on providing amazing customer service.

What's New in the Latest Version 6.5.0

Last updated on Apr 15, 2025 New Feature(s):
- Added option for “No customer on site” in Work acknowledgements

Improvements(s):
- Improvements to unsynced data page
- Improved logging

Bug Fixes:
- Fixed UI issue on Set Away plates cards
- Work Acknowledgements no longer create a duplicate attachment
- Invoices will no longer void if multiple invoices are created
- Techs can no longer see other techs clock events on shared appointments